Frequently asked questions: 

Why am I being directed to amazon for checkout?

HAIROIC is an amazon exclusive brand so all of our products are available to purchase on our amazon stores. we also relaize many of you have prime which can ensure faster and on time delivery thanks to amazon’s un-parallel dsitribution network. While we ahev seen Fedex and Ups and other carriers late on their promise, we are proud to offer you a chance to get all your products on amazon for a better price and faster service.

Who will ship my product?

Amazon will ship your product.

How can I pay?

You can pay with your credit card, amazon pay, paypal, gift cards or any other payment method accepted by amazon.

Who will process my payment?

Amazon will process your payment.

Who secures my payment?

Amazon is securing your payment on for extra protection.

Who wil invoice me?

Amazon will send you your order confirmation.

How do I register my product for my 1 year warranty?

Click on the link here:

What does the warranty cover? 

Any defaults due to manufacturer malfunction.

Is there a cost to get a replacement?

To make the process easier, you no longer need to ship your damage item to us and cover that cost and go weeks or months without your favprite styling tool. To make it hassle free,you only cover Shipping and handling we will ship you a brand new flat iron to your door step or provide you credit to buy a new one.

How do I make a return?

Email us at: for immediate assistance and easy returns.

What is your return policy? 

Same as amazon’s.